Frequently Asked Questions

Frequently Asked Questions

 

How soon will my order be shipped? Since all of our products are in stock and ready to ship, your order will ship in 2-3 BUSINESS DAYS!...depending on the volume of orders we are receiving at the time your order is being placed.

What is the warranty of your indoor and/or indoor rug? All of ThrowRugs.net’s products are backed with a 1 year warranty against tearing or wearing improperly. It is ThrowRugs.net’s management discretion whether the rug was abused or used in an abnormal condition. All rugs we sell are residential grade with the exception of our entwined outdoor rugs.

How many different throw rug styles do you offer? Currently, we offer over 30 different styles to fit your budget, use, or application needs.

How will my throw rug arrive? All ThrowRugs.net smaller rugs ship via UPS/FedEx/ or DHL. All over-size rugs are folded then rolled to fit the parcel carriers shipping specifications. You will be able to simply cut the industrial grade plastic bag it ships in, cut the security cording, and unroll…it is that easy!

How to I pay for my order? ThrowRugs.net accepts all major credit cards, personal checks (product does not ship until check clears), and company checks (based on approved credit line).

Can I set up a Commercial Account? Yes, ThrowRugs.net sells to the general public but the majority of our accounts are contract commercial. Please email Melissa and she will be glad to email a credit application to your company. Please fill out completely and fax back to 334.558.0865.

 

ThrowRugs.net customer service department thanks our customer's nationwide!   

Frequently Asked Questions

 

How soon will my order be shipped? Since all of our products are in stock and ready to ship, your order will ship in 2-3 BUSINESS DAYS!...depending on the volume of orders we are receiving at the time your order is being placed.

What is the warranty of your indoor and/or indoor rug? All of ThrowRugs.net’s products are backed with a 1 year warranty against tearing or wearing improperly. It is ThrowRugs.net’s management discretion whether the rug was abused or used in an abnormal condition. All rugs we sell are residential grade with the exception of our entwined outdoor rugs.

How many different throw rug styles do you offer? Currently, we offer over 30 different styles to fit your budget, use, or application needs.

How will my throw rug arrive? All ThrowRugs.net smaller rugs ship via UPS/FedEx/ or DHL. All over-size rugs are folded then rolled to fit the parcel carriers shipping specifications. You will be able to simply cut the industrial grade plastic bag it ships in, cut the security cording, and unroll…it is that easy!

How to I pay for my order? ThrowRugs.net accepts all major credit cards, personal checks (product does not ship until check clears), and company checks (based on approved credit line).

Can I set up a Commercial Account? Yes, ThrowRugs.net sells to the general public but the majority of our accounts are contract commercial. Please email Melissa and she will be glad to email a credit application to your company. Please fill out completely and fax back to 334.558.0865.

 

ThrowRugs.net customer service department thanks our customer's nationwide!   

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From our Customers ...

"Satisfied,no damage delivery was on time as advised"
- J. B. Downingtown, PA
- 11/13/2008

"Great service, delivery was on time. Thanks"
- L. R. Mount Shasta, CA
- 10/29/2008

"Very good quality. Delivered as promised."
- H. G. Mobile, AL
- 11/15/2008

"I'm very happy with the product."
- C. S. Palos Verdes Estates, CA
- 10/27/2008


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