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Frequently Asked QuestionsFrequently Asked Questions How soon will my order be shipped? Since all of our products are in stock and ready to ship, your order will ship in 2-3 BUSINESS DAYS!...depending on the volume of orders we are receiving at the time your order is being placed. What is the warranty of your indoor and/or indoor rug? All of ThrowRugs.net’s products are backed with a 1 year warranty against tearing or wearing improperly. It is ThrowRugs.net’s management discretion whether the rug was abused or used in an abnormal condition. All rugs we sell are residential grade with the exception of our entwined outdoor rugs. How many different throw rug styles do you offer? Currently, we offer over 30 different styles to fit your budget, use, or application needs. How will my throw rug arrive? All ThrowRugs.net smaller rugs ship via UPS/FedEx/ or DHL. All over-size rugs are folded then rolled to fit the parcel carriers shipping specifications. You will be able to simply cut the industrial grade plastic bag it ships in, cut the security cording, and unroll…it is that easy! How to I pay for my order? ThrowRugs.net accepts all major credit cards, personal checks (product does not ship until check clears), and company checks (based on approved credit line). Can I set up a Commercial Account? Yes, ThrowRugs.net sells to the general public but the majority of our accounts are contract commercial. Please email Melissa and she will be glad to email a credit application to your company. Please fill out completely and fax back to 334.558.0865. ThrowRugs.net customer service department thanks our customer's nationwide! Frequently Asked Questions How soon will my order be shipped? Since all of our products are in stock and ready to ship, your order will ship in 2-3 BUSINESS DAYS!...depending on the volume of orders we are receiving at the time your order is being placed. What is the warranty of your indoor and/or indoor rug? All of ThrowRugs.net’s products are backed with a 1 year warranty against tearing or wearing improperly. It is ThrowRugs.net’s management discretion whether the rug was abused or used in an abnormal condition. All rugs we sell are residential grade with the exception of our entwined outdoor rugs. How many different throw rug styles do you offer? Currently, we offer over 30 different styles to fit your budget, use, or application needs. How will my throw rug arrive? All ThrowRugs.net smaller rugs ship via UPS/FedEx/ or DHL. All over-size rugs are folded then rolled to fit the parcel carriers shipping specifications. You will be able to simply cut the industrial grade plastic bag it ships in, cut the security cording, and unroll…it is that easy! How to I pay for my order? ThrowRugs.net accepts all major credit cards, personal checks (product does not ship until check clears), and company checks (based on approved credit line). Can I set up a Commercial Account? Yes, ThrowRugs.net sells to the general public but the majority of our accounts are contract commercial. Please email Melissa and she will be glad to email a credit application to your company. Please fill out completely and fax back to 334.558.0865. ThrowRugs.net customer service department thanks our customer's nationwide!
From our Customers ...
"Satisfied,no damage
delivery was on time as advised" - J. B. Downingtown, PA - 11/13/2008
"Great service, delivery was on time.
Thanks" - L. R. Mount Shasta, CA - 10/29/2008
"Very good quality. Delivered as promised." - H. G. Mobile, AL - 11/15/2008
"I'm very happy with the product." - C. S. Palos Verdes Estates, CA - 10/27/2008
"Very satisfied, ordering was easy on line" - D. R. Newburgh , NY - 11/17/2008
"Great delivery and product. " - C. B. , - 10/22/2008
"Quite happy with the product initially, and with the service and value. Everything's been good." - P. S. Concord, NH - 10/21/2008
"Product arrived much sooner than anticipated and definitely surpassed my expectation." - A. S. Superior, CO - 10/19/2008
"Very happy. Excellent product and service. I found exactly what I was looking for. Thank you." - J. S. Waterford, NY - 11/8/2008
"Great--I love it! thank you" - S. B. Austin, TX - 11/13/2008
"Pleased with product ordered-surprised it got here as quick as it did." - J. H. Portland , OR - 10/30/2008
"Yes everything is OK, and I appreciate your promptness in filling my order
With great respect for your company
A. Jones
" - A. J. Pineville, NC - 8/28/2008
"timely delivery, attractive products, helpful salesperson. Thank You" - A. E. Moraga, CA - 4/27/2007
"website is easy to surf and ordering was uncomplicated" - M. D. martinsville, VA - 7/27/2007
"great - very fast turn around time" - J. M. dorchester, MA - 9/21/2007
"Pretty satisfied. Great service and turnaround." - L. B. Cresco, PA - 5/4/2007
"turned out great" - K. O. Chippewa Falls, WI - 4/14/2008
"satisfied" - P. J. Mandeville, LA - 4/28/2008
"You rock! Thanks for the detail and quick turnaround. We may be ordering more due to the success – assuming we can find room in the budget." - B. D. Cincinnati, OH - 6/4/2008
"Beautiful product.....very pleased with the way they turned out. You have very professional workmen. Would order from you again." - C. B. Little Rock, AR - 6/6/2007
"Excellent!" - M. J. Dearborn, MI - 6/12/2007
"Beautifull product, nicely put together. Would recommend to anyone!" - L. B. San Diego, CA - 5/25/2008
"Very Satisfied!" - D. M. New Castle, PA - 4/26/2007
"Very nice job. Thank you." - P. V. Shelton, CT - 5/6/2008
"Great product, excellent delivery time." - M. S. Olathe, KS - 8/21/2007
"I'm very satisfied. They look nice and fit well.
Just what I was expecting." - M. M. Michigan City, IN - 11/13/2007
"Fabulous job! I was pleased with the quality and the dimensions were a perfect fit." - W. , - 6/11/2008
"Received exactly what I thought that I was ordering.Passing on the information of where to order to those interested. Thank you for your good service." - K. N. Union, WA - 5/24/2007
"Tricia was great to work with." - S. N. Jackson, MS - 4/13/2007
"beautiful" - J. S. houston, TX - 1/22/2008
"We were very satisfied with the product." - B. B. Atlanta, GA - 4/4/2008
"Excellent quality construction. It looks great." - T. M. MARLBOROUGH, MA - 6/9/2008
"product exceeds expectations...super nice company and fast shipment...THANKS!!!!" - A. W. Middleburg, FL - 5/25/2007
"Perfectly satisfied! Excellent product!" - A. G. Cypress, TX - 5/15/2008
"Really lovely work, and as other people have noted, a fast turn-around time. Thanks so much." - J. M. kingston, on - 7/16/2007
"great job. thanks. the product worked great." - D. I. Pittsburgh, PA - 6/20/2008
"good" - W. L. Marblehead, MA - 6/7/2008
"looks good, thanks" - L. B. Lawrenceville, GA - 6/12/2008
"Looks just like I expected. I am very satisfied." - B. Z. wilson, WY - 6/9/2008
"Great service! Delivered as ordered and right on time." - G. A. Bethlehem, PA - 3/12/2008
"Thank you soo much- Blake was a pleasure to work with and I appreciate you being able to deliver in time for the class dedication!" - R. K. Duluth, GA - 4/29/2008
"Extremely Satisfied- Beautiful- I will order again and tell my friends- thank you- " - D. L. Brevard, NC - 3/26/2008
"I am absolutely delighted with my purchase. Very nice work! Thank you" - E. G. Waldwick, NJ - 6/6/2007
"Quick and easy ordering, great craftsmanship" - K. Z. Riverview, FL - 12/27/2007
"Received exactly what I thought that I was ordering. Passing on the information of where to order to those interested. Thank you for your good service." - K. N. Union, WA - 5/24/2007
"Easy to order and delivered in expected amount of time." - J. V. Scottsdale, AZ - 6/13/2008
"Very nicely done. So glad to get them. If I could upload here, I would send you a picture." - G. K. Rixford, PA - 6/26/2008
"Everything was great" - S. N. Castle Rock, CO - 8/7/2007
"Very satisfied. Ordering was a breeze." - L. A. Festus, MO - 5/8/2007
"Very good work" - N. R. Harrison, NY - 8/1/2007
"very satisfied" - D. G. Syracuse, NY - 4/26/2008
"looks good! " - L. L. chagrin falls, OH - 4/22/2008
"Extremely happy with product and shipping time. Thank you." - J. L. Salida, CA - 4/10/2007
"Looks great. " - B. H. Highlandville, MO - 8/3/2007
"Friendly and fast service. " - M. F. Mill Hall, PA - 5/28/2008
"Very happy with quality and service.Came in a timely manner." - G. P. odenton, MD - 6/2/2008
"Was very satisfied. Met my expectations. " - L. I. Pewaukee, WI - 8/23/2007
"Turned out great!" - A. L. Mountain Lakes, NJ - 5/17/2008
"amazing quality and very easy to place the order." - J. B. Mill Creek, WA - 12/23/2007
"Great service!--helpful site for selecting features and ordering--arrived much sooner than expected--really liked the easy tracking for delivery! Thanks!" - M. C. Vienna, VA - 5/22/2007
"excellent" - E. M. Edina, MN - 8/9/2007
"Very satisfied" - R. K. Vancouver, BC - 6/13/2008
"Got it on time, looks good, will order again and recommend you to others." - L. , - 4/26/2007
"I was very happy with the product and Mr. Winter (who worked with me from the company) was very patient while explaining things I wasn't sure about. He made sure that I received my product on time as I needed it rushed. I was very thrilled with the service and the product." - P. V. Pearl Harbor, HI - 2/15/2008
"They look great and fit perfectly." - J. C. Philadelphia, PA - 2/6/2008
"Very nice product, nice price, delivered just when promised. I'm quite satisfied." - M. W. Verona, WI - 4/4/2007
"Easy to order. Very well priced. Fairly quick shipment." - R. R. New York, NY - 4/24/2008
"Very satisfied - this is the second order I've placed with your company. Good quality! " - A. Z. Greenwood, IN - 6/11/2008
"Excellent. Better than I expected. " - T. P. New York, NY - 3/29/2008
"I am very satisfied with the products I received & with your customer service." - T. H. Aurora, IL - 7/8/2008
"very speedy and nicely made" - R. A. Louisville, KY - 4/4/2007
"Blake was such a help. He helped get my order done right and quickly.
thanks" - D. S. Clarendon Hills, IL - 4/24/2008
"fast delivery, excellent product" - E. Y. Delmar, NY - 7/11/2007
"Everything was as promised. The product and quality is excellent. Jay was very helpful with this order." - S. W. Victor, NY - 1/16/2008
"excellent customer service over the phone" - V. C. St Augstine, FL - 3/10/2008
"So far, so good!" - S. W. Pasadena, CA - 2/12/2008
"shipped within quoted timeframe at time of order. Quality appears good." - P. W. Silver Spring, MD - 5/9/2008
"excellent service,,,and easy to talk to a rep. if needed..i paid extra for shipping and it came way before i expected it. the quality was excellent...i was very happy. " - K. S. wantage, NJ - 6/17/2008
"very satisfied" - L. W. ASHFORD, AL - 6/16/2007
"Great e-mail follow-up." - R. R. Kansas City, KS - 5/3/2007
"Everything looked great" - J. P. Colts Neck, NJ - 6/18/2008
"Very pleasant, professional online order receptionist.
Very good service and shipping follow up.
Good looking product" - J. H. Regina, SK, CANADA - 9/11/2007
"Everything is great! Wonderful product and service...Thanks!" - A. S. Cardinal, VA - 5/17/2008
"Excellent service! I will recommend your company to my friends. It is nice to know that there are still companies out there with great service." - M. S. Peachtree City, GA - 4/23/2008
"fast, well done, thanks!" - K. H. Alamogordo, NM - 8/2/2007
"The help I received was great. " - M. S. San Diego, CA - 2/18/2008
"perfect." - M. R. sarasota, FL - 8/20/2007
"Excellent product for the money. Fast shipping.
A very good shopping experience." - T. R. Bedford, NY - 5/24/2007
"It's exactly what I wanted and the quality appears to be high. " - H. N. Omaha, NE - 7/5/2007
"fast service great looking product" - W. B. Richmond, VA - 6/18/2008
"Everything was just as I expected and went very smoothly. I am very satisfied." - M. M. Portland, OR - 6/19/2007
"Totally satisfied" - D. M. Vienna, VA - 6/4/2007
"good quality and price" - J. H. Placentia, CA - 5/30/2008
"
good rep beautiful utiful product" - R. M. Tinley Park, IL - 4/27/2007
"Very Satisfied!" - J. U. Odessa, FL - 7/6/2007
"I'm very satisfied and would recommend you to friends." - M. M. Tequesta, FL - 9/8/2007
"Better service than stated." - J. M. Columbus Grove, OH - 6/28/2007
"The quality seems to be satisfactory. I received exactly what I ordered." - L. R. Vancouver, WA - 5/13/2008
"Very satisfied. Good quality, reasonable prices and great customer service." - L. R. Tucson, AZ - 6/17/2008
"Very satisfied. Quality workmanship." - V. M. REDDING, CA - 4/18/2008
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